Privacy Policy

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Privacy Policy for Helmsman Cruise And Learn

Introduction

At Helmsman Cruise And Learn, we value the privacy and security of our customers’ personal information. This Data Use Policy outlines how we collect, use, protect, and disclose personal information in accordance with Canadian privacy laws.

1. Collection of Personal Information

We collect personal information to provide our services effectively. This may include:

• Name

• Contact information (email, phone number, address)

• Payment information

• Health information (for safety purposes)

• Preferences and feedback

2. Use of Personal Information

We use personal information to:

• Process bookings and payments

• Communicate with customers regarding their reservations and inquiries

• Ensure customer safety during sailing activities

• Improve our services based on feedback

• Comply with legal and regulatory requirements

3. Protection of Personal Information

We implement appropriate security measures to protect personal information from unauthorized access, use, or disclosure. This includes:

• Secure storage of electronic and physical records

• Access controls and encryption

• Regular security audits and staff training

4. Disclosure of Personal Information

We do not sell, trade, or otherwise transfer personal information to outside parties except:

• To trusted third parties who assist us in operating our business (e.g., payment processors, service providers), provided they agree to keep this information confidential

• When required by law or to protect our rights, property, or safety

5. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

6. Access and Correction

Customers have the right to access and correct their personal information. Requests can be made by contacting us at info@helmsman.ca or 250-510-6698.

7. Consent

By providing personal information, customers consent to its collection, use, and disclosure as outlined in this policy. Customers can withdraw consent at any time, subject to legal and contractual restrictions.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

9. Contact Information

For any questions or concerns about this Data Use Policy or our data practices, please contact us at:

Helmsman Cruise And Learn

info@helmsman.ca

250-510-6698

This policy ensures compliance with Canadian privacy laws while transparently informing customers about how their personal information is handled. Adjust specific details as necessary to fit your business operations.